Candle Care + FAQS

Candle Care

To get the most out of your candle and burn it safely, follow these tips:

• Always burn your candle within sight and on a flat, heat-resistant surface.

• Keep away from children, pets, and anything flammable.

• Trim the wick to ¼” before each burn and remove any debris.

• Don’t burn your candle for more than 4 hours at a time—it’s tempting, we know, but trust us.

• Stop burning once only ¼” of wax remains.

• Enjoy your candle, and show us your space by tagging #soltcandles on social!

Frequently Asked Questions

Q: Why do you use coconut wax?

A: Coconut wax is clean-burning, non-toxic, and paraffin-free. It offers a long burn life and excellent scent throw—exactly what your space deserves.

Q: Why is sea salt in the candle?

A: Sea salt slows the melting process, extending the burn time. It’s our signature touch, inspired by the ocean.

Q: Is burning salt safe?

A: Yes, heating salt is completely non-toxic and non-flammable. It gives the flame a warm glow and helps the candle last longer.

Q: What ingredients do you use?

A: We use a proprietary blend of natural coconut wax with a touch of soy for stability, premium phthalate-free fragrance oils, sea salt, and a natural cotton wick.

Q: Do you offer expedited shipping?

A: Not at the moment—but we’re working on it!

Q: Can I ship gifts to multiple addresses in one order?

A: We wish we could, but for now, each shipping address requires a separate order. This ensures accurate tracking and delivery.

Q: Where can I buy your candles?

A: You can shop directly on our website and at select boutiques and specialty retailers.

Q: Can I return or exchange my candle?

A: Your happiness matters. If something isn’t right, email us at support@soltcandles.com within 24–48 business hours and we’ll make it right—personally.

Still have questions?

Reach out anytime at support@soltcandles.com—we’re here to help.